The Trust recognises the important role that family, friends and carers play in supporting the care of our patients.
That’s why we support all our patients to receive visits and be accompanied to appointments based on their personal preferences.
Our visitors charter explains our commitment below in further detail:
- Holding open visiting from 8am to 8pm, where visitors can attend at a time that suits the patients and the visitor
- Ensuring all visitors feel welcomed to the ward area
- Ensuring that all visiting, and accompaniment can happen safely
- Working in partnership with relatives, carers and loved ones to recognise the importance of their involvement in the care of our patients. This means, where consent is given, we still have open communication which ensures a patient next of kin or named contact is well informed.
- Recognising that the people who are most important to our patients may vary and can include close friends. We call these Care Partners.
- We advocate for the national Johns Campaign to provide additional support for patients with a dementia diagnosis.
Our staff are committed to supporting your visit to the Great Western Hospital and will be able to advise you on any restrictions in place.

