Overseas patients

A) At least one item with a photo:

• • Passport / Visa
  • National ID card
  • UK Biometric Residence Permit (BRP)

B) At least one item to prove where you live:

• • Water, Gas, Electric or Council Tax Bill
  • Tenancy Agreement

C) Any other documents that can help to establish your eligibility:

• • European Health Insurance Card (EHIC)
  • Wage Slip or a P60
  • Copy of any birth/marriage certificates (Maternity Patients)
  • A letter from your Educational Establishment confirming you are attending a full-time or part-time course of study (including course duration and number of hours per week of attendance)
  • Provisional Replacement Certificate (PRC)
  • Letter or statement from HMRC or DWP regarding residing in the UK
  • An IND and ARC (for patients claiming asylum)
  • Any other Home Office issued documents which are relevant to your application.

Treatment within the Emergency Department is free in the United Kingdom. 

Fees will apply if admitted to another area of the hospital. 

Emergency admission or treatment may be given in other departments outside of the Emergency Department and these are chargeable from the point of arrival e.g.:

• Maternity
• Stroke
• Cardiac Care
• Critical Care 
• Eye Clinic
• Children’s Day Assessment

In a lifesaving situation treatment is provided but charges will still apply.

Whilst these costs are an indication of charges, each patient’s treatment is individual and will be charged accordingly:

Charges will be made to patients in line with Department of Health Guidance on Implementing the Overseas Visitors Hospital Charges Regulations 2015, where appropriate (if the patient does not choose to be treated as a private patient).

Where possible, a deposit equal to the estimated value of the treatment being given is required prior to commencement of that treatment. Actual costs will be calculated following treatment and any additional costs will be sought from the patient or overcharges reimbursed.

The Trust will take a rigorous approach to collection of debt incurred by overseas visitors, which may include using a third party debt collection agency and registration of the debt with the UK Border Agency. This may affect the patient’s ability to travel within or to the UK or gain a visa in the future. All patients will be made aware of this.

Phone: 01793 604467

Email: gwh.overseasadmin@nhs.net