Outpatient Welcome Liaison Service (OWLS)

• Being accompanied by a volunteer can help you feel less anxious.
• The service is handled discreetly, and with minimal fuss, to benefit patients who are nervous, anxious or have dementia.
• We support carers. A volunteer can sit with the person you care for, so you can attend your appointment without having to worry about the person you care for.
• Being relaxed will help you remember more of what is said during your appointment.

At least five working days before your appointment, please phone 01793 604046 and leave:

• Your name
• Some information about the appointment
• Your phone number

A volunteer will call you back within three working days to arrange a time and place to meet you.